image

Policy

1. Food Quality & Safety

All our burgers are freshly prepared with high-quality ingredients.

We follow strict hygiene and safety standards in food handling and preparation.

If you have allergies or dietary restrictions, please inform our staff before ordering.

2. Orders & Payment

Orders can be placed in-store, or online.

We accept cash and approved digital payments.

Once placed, orders cannot be canceled, but we will do our best to assist with modifications if requested immediately.

3. Delivery & Takeout

Delivery times may vary based on distance and traffic conditions.

Customers are responsible for providing accurate delivery details.

If your order arrives incorrect or unsatisfactory, please contact us within 30 minutes for resolution.

4. Refunds & Returns

Due to the nature of food service, we generally do not offer refunds once food has been prepared and delivered.

Refunds or replacements may be considered in cases of incorrect orders, missing items, or quality concerns.

5. Dine-In Policy

Outside food and drinks are not permitted.

Respectful behavior is expected toward staff and other guests.

We reserve the right to refuse service to anyone engaging in disruptive or unsafe behavior.

6. Privacy Policy

Customer information (name, phone number, address) collected for orders or reservations is kept private and used only for service purposes.

We do not share or sell your personal information to third parties.